Arqensa

YOUR RESTAURANT.
ON WHATSAPP.

Your menu, orders and guest requests. One familiar chat.

Burger and fries served fresh on a restaurant plate
FROM FIRST CRAVING
Your restaurantHospitality, in the chat.
TODAY

Something cheesy. Something spicy. What do you recommend?12:41 ✓✓

A freshly baked pizzaYour next favourite.

A fiery pizza, extra cheese and a cold drink? Let's make it your usual.

12:41

Sold. Let's order!12:42 ✓✓

One chat. So much on the menu.
Pizza topped with fresh basil and tomatoes
TO THEIR NEXT ORDER
LESS FRICTION.MORE
FLAVOUR.THAT'S THE ORDER.
Order received.Straight from chat to your team.
Your brand.
Your menu.
Your guests.
See how it works

STOP PAYING COMMISSIONS
TO FOOD DELIVERY APPS.

From a WhatsApp message to a paid order. Bring guests straight to your kitchen.

  1. Your menu. One link.

    A familiar WhatsApp chat opens your own ordering page. No new app to download.

  2. Choose. Pay. Order.

    Customers build a cart and pay by UPI. Order updates come back in the same chat.

  3. Keep them in the loop.

    Share delivery tracking. Use your riders, or ask us about rider support for your outlet.

Entry-level plan: ₹20,000/year/outlet. Setup, taxes, messaging, payment processing and delivery charges are confirmed separately. Custom AI and guided-flow implementations are scoped separately.

When delivery-platform commissions take up to 30%, bring more orders directly to your kitchen. Customers message on WhatsApp, open your menu and order from you.

₹20,000per year / per outlet
Start with your outlet

TWO WAYS.YOUR WAY.

AGENTIC AI
CONCIERGE.

Guests ask naturally. Your concierge understands their intent, recommends from your menu and takes action within your approved rules.

  • English, Hindi & Hinglish
  • Reservations, orders & guest requests
  • Human handoff with context
Meet your concierge

FLOW-BASED
ORDERING.

From finding an outlet to building a basket. Guests choose their food, customise it and review their order, all inside WhatsApp.

  • Pincode-based outlet discovery
  • Food categories & customisation
  • Structured details for your team
Explore guided ordering

YOU COOK.
WE HELP
GET IT THERE.

Direct ordering should not stop at the kitchen door. We provide delivery rider support for outlets that don't have their own fleet.

Already have riders? Keep them in the journey. Need support? We'll work out coverage and delivery terms for your location.

Let's talk delivery

EVERY PART OF
THE GUEST JOURNEY.

Choose what your outlet needs. We build the journey around your menu, floor team and way of working.

Illustration of a table QR menu beside a place setting01 / AT THE TABLE

Scan. Sit. Sorted.

A table QR opens the chat with the table already known. Browse, order, call a waiter, request the bill or ask the valet to bring your car.

Illustration of a confirmed restaurant reservation02 / BEFORE THE VISIT

Table Reservations

Capture a reservation, occasion and preferences. Make the first welcome happen before the guest walks in.

Illustration of a takeaway order ready for collection03 / ON THE WAY

Takeaway

Let guests order ahead for takeaway or drive-thru, with the details your team needs to get it ready.

Illustration of a food delivery arriving at the door04 / AT THEIR DOOR

Home Delivery

Take a direct delivery order, collect the address and keep guests updated on its way to them.

Swipe to explore all four journeys →

The chat doesn't stop at the chat.

Follow two guests' messages from their phones to your team.

01

Guests send a message.

On WhatsApp, in their own words. No app, no QR menu, no waving for a waiter.

T12
Table 12
WhatsApp · just now
One more gulab jamun, please.
✓✓
T7
Table 7
WhatsApp · just now
Can someone come to our table?
✓✓
02

Arqensa understands each one.

It reads every message against your menu and your rules. An order is an order, a call is a call.

T12ARQENSA
“One more gulab jamun, please.”
IntentAdd to order
Item1× Gulab Jamun
T7ARQENSA
“Can someone come to our table?”
IntentCall a waiter
PriorityNow
03

Each goes to the right place.

The order goes to your POS. The call goes to your floor team. No one has to sort it.

Petpooja POS
CONNECTED
T12Gulab jamun order
Your floor team
T7Waiter request
Your delivery
04

Your team just acts.

The kitchen gets a ticket. A waiter gets a ping. Both guests get a reply. Nobody re-types anything.

KOT #2481
Table 12 · 21:42
1× Gulab Jamun
FLOOR · RAVI
Table 7 needs you
Accepted · 21:42
T12
Done, coming right up.
T7
Ravi is on his way to you.

Guests see a chat. Your team sees the next action.

Integrate with all major POS systems, like Petpooja.

Swipe to follow the conversation →

YOUR MENU.
OUR NEXT
CONVERSATION.

Tell us what you're serving and where the friction is. We'll show you what WhatsApp could do for your outlet.

+91 94202 12135 ↗

What's cooking at your outlet?