Arqensa builds WhatsApp journeys that help customers discover, decide and buy in the chat. Turn the first enquiry into a qualified handoff or a connected sale.
Commerce. Conversations. Custom workflows.
Choose where WhatsApp takes your customer. Open a card to see the conversation unfold.
Recommend the right product in WhatsApp. Send the shopper straight to your website to buy.
Capture needs, budget and timing. Bring your team a ready lead, with the full conversation attached.
Connect product selection, cart, delivery and payment confirmation. Take the conversation through to an order.
Your checkout and payment route is scoped to your market and integrations.
Illustrative journeys. Checkout and payment options depend on your business, market and integrations.
Share an outfit on WhatsApp. Find tops, trousers and layers from your catalogue to recreate the look, then shop online or try them in a nearby store.
Share nearby branches in WhatsApp, with their chosen product attached.
Stock is confirmed by connected inventory or the store team.
Understands the need, recommends products and takes the next permitted action.
A structured form opens inside WhatsApp. Collect selections, validate details and continue the chat.
AI helps them decide. Guided steps get the details right. Your team stays in control.
Onboard workers, screen partners and collect documents in WhatsApp, ready for your team's review.
Let's map your workflowWorking MVP patterns, adapted to your products, customers and operations.
Photo-to-product discovery, catalogue recommendations and variants. Find the right product in WhatsApp.
Menus, customisation, carts and order review in WhatsApp. Staff ready to step in.
Explore Arqensa FnBCapture needs, budget and timing. Route a qualified WhatsApp enquiry, with context.
Screening, applications and documents in WhatsApp. A complete file for your operations team.
Explore workflowsConversations, products and orders. Give your whole team the context to step in.
No. A guided flow can handle a structured buying journey without AI. We can use agentic AI for open questions and recommendations, guided steps for selections and confirmation, or combine them.
We can build through product selection, cart, checkout and order confirmation. The payment step depends on your market, payment provider and WhatsApp eligibility. We agree that route upfront, including any step that opens a secure external checkout.
Yes. WhatsApp can handle discovery, questions and recommendations, then take the customer directly to your product or checkout page. You choose where the conversation ends and the website takes over.
Your team dashboard supports unlimited staff users. Bring in sales and operations, and set roles around their work. Messaging, AI usage and connected services are scoped separately.
No. Arqensa's current focus is WhatsApp commerce and custom WhatsApp workflows, not standalone websites, CRMs or voice agents. We can connect your existing catalogue, ecommerce, payment, order or booking systems when the WhatsApp journey needs them, subject to available APIs.
Yes. We can match a reference photo against your connected catalogue, suggest relevant products and keep that choice in the conversation. Results depend on catalogue coverage and image quality; a similar alternative is not presented as an exact match.
Yes. Use the customer's chosen area or shared location to suggest nearby branches, share directions and route an enquiry with the selected product attached. Confirming stock requires a store-inventory connection or a response from the branch team.
We build custom WhatsApp processes for worker applications, partner screening, document collection and operations handoff. The steps, validation and review permissions follow your business rules.
Tell us what you sell. We'll map the journey from first hello to your next sale.
Talk to us on WhatsApp +91 94202 12135